Question 1

Is the quoted price actually fixed?

Accepted Answer

Yes. Unlike algorithmic rideshare applications, Maxi Cab Perth operates on a 100% transparent fixed-fare model. The price quoted by our dispatch team prior to the journey is the final price. There are no surge multipliers, no traffic delay penalties, and no hidden baggage fees.

Question 2

How far in advance should I book for an international flight?

Accepted Answer

We highly recommend securing your booking 24-48 hours prior to your required pickup time. While we can often deploy vehicles on short notice, pre-booking guarantees a dedicated vehicle is confirmed for your booking, particularly crucial for early morning (3:00 AM) T1 flights.

Question 3

Do you supply baby seats?

Accepted Answer

Yes. We maintain a fleet of professionally anchored, compliant child restraints (capsules and booster seats). We can install up to 3 baby seats within our 7-seater, 10-seater, and 13-seater vehicles at no additional surcharge. You must specify this requirement explicitly during booking.

Question 4

Can I transport three massive surfboards?

Accepted Answer

Absolutely. Our 10-seater and 13-seater extended wheelbase vehicles are engineered to swallow oversized luggage, including malibu surfboards, sets of golf clubs, and excessive numbers of heavy suitcases. Select the appropriate vehicle class on our booking form to ensure adequate capacity.

Question 5

Do you offer corporate or invoice billing?

Accepted Answer

Yes, we handle corporate transport for several major businesses across Western Australia. We provide formalized invoice billing for authorized corporate accounts, making team travel and event transport financially streamlined.

Question 6

What happens if my flight is delayed?

Accepted Answer

Your driver tracks your flight number using live flight data. If your inbound flight is delayed, the pickup time is automatically adjusted to match your new arrival time. There are no penalties for standard aviation delays.

Question 7

Do you transport groups to the Swan Valley?

Accepted Answer

Yes, our 7-seater and 13-seater vehicles are highly popular for full-day charters through the Swan Valley and Margaret River wine regions. We offer standard point-to-point transit or full hourly-charter rates for these excursions.

Question 8

Can we drink alcohol in the Maxi Cab?

Accepted Answer

No. The Western Australian Department of Transport strictly prohibits the consumption of open alcoholic beverages inside all commercial passenger vehicles.

Frequently Asked Questions.